When Pursuing an Injury Claim, Be Careful What You Post to Facebook

Blog,Personal Injury • May 11, 2020

These days, the internet has effectively worked its way into nearly every aspect of our lives, most notably our social lives. People use social media in order to stay up to date with important events in the lives of their friends and loved ones, to share their thoughts and feelings, and for support during hard times. In the moments after an accident resulting in severe injury, may people will reach for their phone to post an update to their Facebook or Twitter accounts. This serves to either reassure family members or to connect with friends while they are unable to connect due to their injuries. Sadly, going through with this instinct can be potentially risky if you’re seeking compensation for your damages by pursuing a personal injury claim. 

Social Media Can Be Used to Limit Your Compensation

Insurance providers essentially earn profits by taking in more money in premiums than they pay out in claims. To achieve that end, these companies will employ insurance adjusters whose primary role is to find justifications to avoid, whenever possible, paying injury claims just like yours. One of the first things an adjuster will do to accomplish this goal is to examine your social media accounts. Certain insurance companies hire a service to search the internet to find anything posted by you or about you, both before and after the time of the accident. Did you reassure your Facebook friends that you were fine after an accident? That may make it seem that your injuries weren’t that severe. Were you tagged in a photo in which you are having a good time or smiling with friends? You mustn’t be in serious pain if that’s the case. These may be far from accurate portrayals, but they could be persuasive enough to a jury. 

Be Careful How You Communicate

Regarding social media use after being involved in a car accident, it’s in your best interest to avoid making any posts entirely. If you want to let a loved one know how you’re doing, a quick phone call or even an email will be enough, but they’re less exploitable by an insurance company. If you find yourself unable to stay off social media during the span of your accident case, you should set your privacy settings to “friends only” or a similar security setting. Setting your privacy settings can help make sure that people who you don’t want to see your posts are unable to do so. You shouldn’t accept any friend or follow requests from the insurance adjuster. All intersections should be completely professional, and the adjuster has no business attempting to connect with you on social media. Even if the adjuster claims that he or she is just concerned about your recovery or interests in establishing a friendly working relationship, you shouldn’t fall for it. At the same time, don’t accept any friend requests from strangers while pursuing a claim. Adjusters or law firms representing their defendants may create fake profiles in order to gain access to restricted posts. 

Pictures Can Negatively Impact Your Injury Claim

When Pursuing an Injury Claim, Be Careful What You Post to FacebookWe all try to make ourselves look our best in pictures. This is true even after being injured in a severe collision. Of course, we don’t want the pain of suffering to be a part of our happy memories in the future. For those reasons, you may hide a cane or crutches out of frame, cover a cast with a jacket or blanket, or put on a smile despite consistent aches and pains. However, if an insurance adjuster is prowling your Facebook page for any potential evidence and locates these photos, he or she can make the claim that you were in good spirits and discount the severity of your injuries. The adjuster may conclude that your injuries aren’t causing you much pain and aren’t stopping you from living your everyday life. 

Even pictures from events before the accident can be potentially used against your case. An adjuster just needs to neglect when these events happened or mislead others to think that they happened after your injuries. If you use the time during your recovery to go through photos and post them to Facebook, the adjuster may see pictures from last summer’s camping trip and believe it’s a recent event. This can lead to a denial of your claim. This can potentially happen when your friends post pictures, as well. Be mindful of pictures you are tagged in during your injury claim. 

Stay Off Social Media After a Crash

Particularly, it’s crucial to maintain any discussion of your accident case off of social media. Avoid talking about the circumstances of the incident, your medical appointments, or discussions with your lawyer. You should avoid talking about any part of the insurance claim process. Don’t discuss what you’re being told by your lawyer, other than perhaps you won’t be on social media for some time. You shouldn’t rant or complain about the insurance adjuster or insurance provider when pursuing an accident claim. Don’t boast about the value of your potential settlement, even after your case has come to a close. The last thing you should remember is that the internet never forgets. Even if you delete a post or tweet, there’s a chance that your adjuster has already taken a screenshot to use it against you later. The safest course of action is to keep your thoughts offline and advise your friends and family to do the same. 

Car Accidents in New Jersey 

If you or a loved one is involved in a serious crash, the resulting damages can be overwhelming. Many victims are unsure of what to do next to protect their legal rights. An experienced New Jersey car crash attorney can help injured victims and their families recover lost compensation. 

Since 1965, Brady Reilly & Cardoso, LLC has provided reliable, result-driven legal services to New Jersey residents. Personal injury law is broad, involving an array of different accidents, and each comes with its own unique rules and limitations. Contact our offices today at (201) 997- 0030 to discuss your case.

Call (201) 997-0030 Free Consult
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Highly Recommend Matthew R. Romo, Jr., Esq. I had a truly outstanding experience working with Matthew R. Romo, Jr. He was professional, knowledgeable, and incredibly responsive throughout the entire process. What impressed me most was his ability to explain complex legal matters in a way that was easy to understand, making me feel confident and informed every step of the way. Matthew genuinely cared about my case and always made time to answer my questions, no matter how small. His attention to detail and commitment to achieving the best possible outcome truly set him apart. If you’re looking for a trustworthy, compassionate, and skilled attorney, I highly recommend Matthew R. Romo, Jr. He made a stressful situation much more manageable, and I’m grateful for his support.
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If you ever find yourself in the unfortunate situation of being injured in a car accident, look no further! Forget all those big billboard lawyers and call this firm immediately. Diane Cordoso handled 2 cases for me... I had the bad luck of being hit more than once in a short period of time.... Diane, Maria, her assistant, and the entire team are compassionate, professional, and are perfect examples of what you need in these situations. They communicate every step of the way and are always on the ball. I sincerely hope to never have to use their services again lol... I've had enough careless drivers hit and injure me thanks... BUT God forbid I'm ever in that horrible situation again, I know who to call. If your attorney isn't getting the job done, call this firm! TODAY!
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Really appreciated the thoughtful, proactive, kind, efficient, and respectful interaction during a time of tragedy and shock that I had never experienced before. I called and asked some questions about how they do business, after researching a bit online on what to ask a personal injury lawyer and find a good fit – I strongly advise anyone to do the same and not make a rushed decision. I highly recommend working with the team. I'm very glad I went them in the end – thank you for your help and for standing up for me when I wasn't able to. PS Diane is awesome (:
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Thee best law firm in all of NJ. Mrs. Cardoso and her team surpassed our expectations. She was always available and posses great knowledge in law. Diane was kind to my mother and my child’s needs and defend our case to the fullest. I would recommend her to everyone. If you want a lawyer who is intelligent, caring and takes the cases to heart, then this is your go to person.
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Highly recommended! The process was long due to my case beginning when COVID started but rest assure this law firm was with me the whole time. The communication was great. Not one time was I ever disappointed in the process. The outcome exceeded my expectations. Kathleen and her team are amazing. I know I was annoying at times and very restless about my case but they handled it well and when it was all said and done, they got me more than I expected! They work very hard to get you the most compensation you deserve! Again, highly recommended!!! Thanks team.
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Diane Cardoso was amazing to work with. She held our hand during a stressful time for our family and provided not only comfort, but expert guidance to navigate the process. We are so grateful to have worked with Diane towards a successful settlement for our daughter. I cannot recommend her highly enough to anyone in need of legal assistance for a personal injury claim. Thank you Diane!
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Diane Cardoso is such a great lawyer! I am very happy with the results of my case. She is a trustful lawyer. Her law firm kept me informed of all the important details. I will definitely recommend her.